Privacy Policy

Last updated: February 1, 2025

1. Introduction

Scout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

•Account information (email address, name) when you create an account
•Payment information when you subscribe to our services
•Chat messages and queries you submit through our service
•Communications you send to us

Collected Automatically

•Device information (browser type, operating system)
•Usage data (pages visited, features used, time spent)
•IP address and approximate location
•Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

✓Provide, maintain, and improve our services

✓Process transactions and send related information

✓Send you technical notices, updates, and support messages

✓Respond to your comments, questions, and requests

✓Monitor and analyze trends, usage, and activities

✓Detect, investigate, and prevent fraudulent activities

✓Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

Service Providers:With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)

Legal Requirements:When required by law or to respond to legal process

Protection:To protect the rights, property, and safety of Scout, our users, or others

Business Transfers:In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

→Access the personal information we hold about you

→Request correction of inaccurate information

→Request deletion of your information

→Object to or restrict processing of your information

→Request portability of your information

→Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Cookies

We use cookies and similar technologies to collect information and improve our services. You can control cookies through your browser settings, though disabling cookies may affect functionality.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@scout.com